Management
District Administrator
Job Information
Company
Sears Home Improvement Products & Services
Location
US-VA-Richmond
Job Title
District Administrator
Job Type
Admin - Clerical
Construction
Customer Service
Print This Job
Job Title
District Administrator
Job Description
Process daily work for both Sales and Installation, provide support to both Sales and Installation with the daily work flow. Answer and direct incoming calls from customers. Make calls when necessary to customers for Sales and Production.
Job Requirements
Job Duties/Responsibilities:
• Provides administrative support to District Management and Installation
• Answers phones and directs calls and/or takes messages when necessary
• Reviews office reports daily (e.g., non-funded, pending credit, unverified sales), and communicates and resolves all outstanding jobs with Credit department, Area General Manager, District Sales Manager, District Production and/or Project coordinator and Sales Representative
• Daily resulting of previous day's appointments before 3:00 (EST) and assigning of current days appointments (prior to 9 am). Manage and resolve all SFA orphans for the District.
• Enters job proposals, materials and labor accurately, verifies contracts and scans 100-500 new jobs per week
• Responsible for scanning in Human Resources related documents for new hires and existing associates
• Coordinates and records minutes for Weekly Business Review meetings, and enters notes into Branch folder in SharePoint
• Audits all sales paperwork for accuracy, enters ppwk into the system, secures customer credit information according to company PCI policy and creates job folders.
• Enters job proposals (on applicable jobs), prints commission letters and reviews commission for data input accuracy
• Reviews all completion paperwork for accuracy, and ensures full payment of contracts on all jobs
• Process Sub Contractor payments maintain check security and process all completed jobs
• Sets up and maintains all business equipment via the corporate Purchasing Manager
• Sets upcleaning services through corporate Purchasing Manager and maintain all required supplies (cleaning, UPS and paper products)
• Distributes mail to the proper departments and sets up all out going mail
• Maintains and orders all Sales and Production paperwork to keep adequate monthly supply on hand
• Orders, on a bi-weekly basis, all office supplies for the branch
• Maintains and reconciles petty cash (where applicable)
• Trains new hires (hourly only) on RedPrairie
• Maintains positive and professional atmosphere in the district office
• Acts as backup on certain tasks
• Performs miscellaneous duties as assignedRequired Skills:
• Advanced customer service skills
• Computer knowledge, and skill in using Microsoft Office products and web-based technology
• Excellent organizational skills
• Ability to lift up to 25 lbs.Preferred Skills:
• Ability to work well under pressure & ability to meet deadlines
• Multi taker
• General office skills
Benefits
A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:
An Equal Employment Opportunity Employer.
About Sears Home Improvement Products and Services Sears Home Improvement Products and Services, a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is one of America's largest home improvement companies for siding and windows installation with operations in 45 states. Our products include siding, custom manufactured and installed windows, custom home entry doors, kitchen remodeling, custom cabinet refacing and Heating Ventilation and Air Conditioning (HVAC).
About Sears Holdings Corporation Sears Holdings Corporation is the nation's fourth largest broadline retailer with over 4,000 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, consumer electronics and automotive repair and maintenance. Sears Holdings is the 2011 ENERGY STAR® Retail Partner of the Year. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has the Country Living collection, which is offered by Sears and Kmart. We are the nation's largest provider of home services, with more than 11 million service calls made annually. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation. For more information, visit Sears Holdings' website at www.searsholdings.com.
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