General Business
Sr On - Site Service Specialist
Ricoh & IKON | Benefits | Diversity | Recognition & Accolades | Training & Development
Position Information:
Location: US-MA-Bedford
Position Type: Admin - Clerical
General Business
Other
Career Level: Not Specified
Ricoh Americas Corporation is a leading provider of advanced office technology and innovative document imaging products, services and software.
IKON Office Solutions, a Ricoh company, leverages the manufacturing and engineering expertise of Ricoh to help companies meet today's complex document workflow demands.
Together, we provide end-to-end solutions and one of the industry's broadest portfolios of document management services.
We offer the comprehensive benefits package that you would expect from an industry leader, as well as:
- Health and Group benefits
- 401(k) with company match
- Tuition reimbursement
- Employee Assistance/Work Life program
- Pretax childcare and healthcare accounts
- Group auto and home insurance
- Veterinary insurance
- Wellness education
Sr On - Site Service Specialist
Do you enjoy working with customers and building professional relationships?
Do you thrive in a fast pace office environment?
If so, we would love to speak with you about joining our professional outsourcing team!
Position Profile:
Ricoh is currently looking for career-oriented individuals to help provide entry-level office support services within our customer locations. The Senior On-Site Customer Service Specialist's primary focus is building relationships with customers while providing important office support. In this position you will be responsible for providing copy/print services, mail services, shipping and other office related tasks. To help you thrive, Ricoh provides an award-winning training program, an excellent support structure and a comprehensive benefits package.
Job Duties / Responsibilities:
- Runs high volume copy machines and performs binding and finishing work.
- Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
- Performs all repair service on customer copier equipment.
- Maintains records for management reports and inventories of supplies needed.
- Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
- Calculates charges for jobs performed and maintains some billing logs.
- Responds to and coordinates all service calls required by customer.
- May perform filing duties in conjunction with specific customer requests.
Qualifications:
- The ideal candidate will have basic Microsoft Office skills, 1-2 years of related work experience, and a High School Diploma or GED.
- Exceptional customer service skills are a must!
- Related copy/mail/clerical experience is preferred.
If you want to demonstrate and develop your talents, Ricoh offers an excellent career path and the chance to work with a dynamic team and company! For immediate consideration, please apply online.
We are an Equal Opportunity Employer, M/F/D/V
Equal Opportunity Employer, M/F/D/V.
Close >>Error!
Sign In
Your registration is out of date, you need to update your challenge questions to continue. Click here to update your questions.
Verify your identity to proceed. Click here to verify
New user? Register here
Email Address:
Password:
Forgot Password?
Automatically sign me in next time.
Login
Sorry!
Close
Authorizing...
Thanks for your patience - we'll be done shortly.
Thank you for your interest…
Thank you for your interest in the Sr On - Site Service Specialist position.
To begin the application process, please enter your email address.
* Required
Email:
By applying to a job using Jobs11.Com you are agreeing to comply with and be subject to the Jobs11.Com Terms and Conditions for use of our website.
This JavaScript enables OnlineOpinion, a method for collecting secure feedback data.