Education
Associate Director Student Financial Services
The Art Institutes, with more than 45 locations in North America, is an important source of design, media arts, fashion, and culinary arts professionals.The Art Institutes offer culinary arts curricula at more than 30 of The Art Institutes locations. The Art Institutes offers a broad range of programs and graduates are employed by companies and organizations of all types and size, including some of the most prominent companies in the United States, such as MTV, Time Warner, AT&T, Home Depot/EXPO Center, Lockheed Martin, Nordstrom, Nintendo of America, Walt Disney & Affiliates, Marriott, Yahoo Broadcast Services, Ernst & Young, Microsoft, Ford Motor Company, and the Fox Entertainment Group. Everything we wear, watch, and listen to was inspired by a creative person with a passion for new ideas. It’s that passion that drives the students and instructors at The Art Institutes. We offer a dynamic, creative work environment for our faculty and staff - a team dedicated to providing an excellent educational experience and to the success of our students. Our faculty has the best tools possible for delivering the rigorous, career-focused, learner-centered education for which The Art Institute is known. Our staff enjoys an open, team-based work environment where performance is rewarded and staff development highly valued. Together, we all demonstrate our commitment to our mission in everything we do!
Job SummaryTo assist the Director of Student Financial Services in providing direction and leadership for SFS staff, and manage SFS with a special emphasis on compliance with federal regulations, EDMC policy and service to the students. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position. Key Job Elements
- Interview, select and train full-time employees for whom they schedule and oversee daily activities, coach and develop, conduct performance reviews, and recommend promotion or other changes in status when applicable; as well as handle complaints, grievances and discipline related to those supervised through the guidance of the HR department.
- Work cohesively with ADA's or Admissions Coordinators in order to facilitate outstanding service to prospective students and their parents.
- Maintain 100% Planning Load based on school need. Create Plans (awards) and explain the Plan and the student's/parent's rights and responsibilities for each aid source. Negotiate Payment Plans. Able to develop Student Financial Plans in concert with Institute procedures and knowledge of Federal regulations.
- Assist students/parents with the completion of the FAFSA. Enter the FAFSA electronically and review the resulting ISIR. Assign the appropriate budget to a student and package the student (award their aid) as well as ensure that aid is paid to students' accounts in a timely manner.
- Responsible for complete and accurate files and paperwork, certify loan applications, and complete Basic Verification/QA and C Code Requirements.
- Maintain consistently clean files shown through Training Assessments for Compliance with Federal/State regulations, school policies and procedures. -Less than a 10% comment rate per term and less than a 5% potential liability rate for the year.
- Act as a resource for training new Financial Aid Officers and Assistant Directors of Financial Aid.
- Assist SFS Director in monthly training assessments and with management of the office and staff.
- Able to effectively deal with all technical and compliance issues for which the director is responsible. In addition will be able to manage the SFS Office without a DSFS for 90 days.
- Other duties as assigned.
Reports To:
Director, Student Financial Services
Directly Supervises:
Financial Aid Planner team (Number of reports depends on school)
Interacts With:
Other members of the student accounts team as well as students, and the Admissions and Registration departmentsJob RequirementsKnowledge:
- Bachelor's degree in a related field required.
- Three or more years of solid experience in financial aid or student accounts preferably in a post-secondary institution.
- At least two years of supervisory experience
- Knowledge of Federal, State, or commercial loan packages.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with both faculty and student populations.
- Superior organizational and problem resolution skills.
- Strong basic computer software (MS Office) skills as well as exposure to more concentrated financial aid software such as Campusvue and CARS.
- Ability to read, comprehend, and comply with EDMC policies pertaining to the provision of student financial aid.
- Ability to interact effectively as a member of a team and work collaboratively with other departments.
- Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests
- Ability to work without close supervision and to set one's own priorities and work schedule
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. Notice
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Education Management Corporation is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.
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Job Overview
- Company:The Art Institutes
- Contact:Not Available
- Location:US-CA-San Bernardino
- Base Pay:N/A
- Employee Type:Full-Time
- Industry:Accounting - Finance
Education - Teaching - Administration - Manages Others:Yes
- Job Type:Education
- Req'd Education:4 Year Degree
- Req'd Experience:3 to 5 years
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