Construction
HVAC/Refrigeration Technician (Charleston, SC)
Job Information
Company
Sears Home Improvement Products & Services
Location
US-SC-Charleston
Job Title
HVAC/Refrigeration Technician (Charleston, SC)
Job Type
Construction
General Labor
Skilled Labor - Trades
Print This Job
Job Title
HVAC/Refrigeration Technician (Charleston, SC)
Job Description
This position is responsible for the repair of products in the customer’s home. Products repaired include Air Conditioners and AC Systems, Dehumidifiers, Heat Pumps, Furnaces, HVAC, Oil/Boilers, Refrigerators and Freezers (sealed systems), and a variety of other home appliances.This position provides timely and quality repairs of customers’ products while maintaining high customer service. Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company. We provide a service van, specialized tools, uniforms, laptop computer, cell telephone, and periodic training.
Job Requirements
To provide the proper customer focus, the In-Home Service Technician must:
•Work as a dedicated team member to ensure fast, flexible and expert service to every customer
•Demonstrate a sense of urgency to meet customer time commitments
•Successfully complete all Technician III training elements within required timeframes
•Meet key performance metrics and/or productivity goals as defined by the business
•Provide knowledgeable and courteous repair service
•Continuously look for methods to improve business performance and enhance the customer experience
•Follow the Value Added Services Process (i.e., selling extended warranties, water filters, etc.) by effectively communicating the benefits to the customer
•Provide direction to a Technical Helper, as applicable
•Ability to receive truck stock at home if the company vehicle is retained at the technician’s place of residence or other designated location.
•Mentor other technicians, as applicable
•Maintain truck stock inventory within the prescribed company guidelines and standards
•Follow the truck maintenance schedule and keep a clean, organized truck
•Adhere to all company policies and procedures
•Perform miscellaneous duties as assigned
Benefits
A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:
An Equal Employment Opportunity Employer.
About Sears Home Improvement Products and Services Sears Home Improvement Products and Services, a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is one of America's largest home improvement companies for siding and windows installation with operations in 45 states. Our products include siding, custom manufactured and installed windows, custom home entry doors, kitchen remodeling, custom cabinet refacing and Heating Ventilation and Air Conditioning (HVAC).
About Sears Holdings Corporation Sears Holdings Corporation is the nation's fourth largest broadline retailer with over 4,000 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, consumer electronics and automotive repair and maintenance. Sears Holdings is the 2011 ENERGY STAR® Retail Partner of the Year. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has the Country Living collection, which is offered by Sears and Kmart. We are the nation's largest provider of home services, with more than 11 million service calls made annually. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation. For more information, visit Sears Holdings' website at www.searsholdings.com.
Socialize with us!
Find Us On Facebook
View Your Connections
Follow Our Tweets
Interact On MyKmart
Interact On MySears
Jobs11.Com's Advice
For your privacy and protection, when applying to a job online:
Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn More >>
By applying to a job using Jobs11.Com you are agreeing to comply with and be subject to the Jobs11.Com Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Saving...
You've Successfully Saved:
Sign in Successful!
Notes:
Your note has been saved successfully.
By applying to a job using Jobs11.Com you are agreeing to comply with and be subject to the Jobs11.Com Terms and Conditions for use of our website.
This JavaScript enables OnlineOpinion, a method for collecting secure feedback data.